Question:* What does HTF stand for?
Answer: • Hard To Find
Question:* True or False? A bid cannot be retracted in an auction-style listings under any circumstances.
Answer: • False
Question:* Can you block specific users from bidding on your product?
Answer: • Yes
Question:* The "Buy It Now" feature is available in ________ formats.
Answer: • both auction-style and fixed price
Question:* What is eBays "On Fire! HotList"?
Answer: • A list of high and fast growing demand products
Question:* True or False? eBay sales can affect your taxes.
Answer: • True
Question:* What is Shill bidding?
Answer: • The act of bidding on your own auction against other bidders in order to raise the price at which your item will eventually sell. It is a violation of both eBay rules and federal law
Question:* What does SBO stand for?
Answer: • Serious Bidders Only
Question:* What is a bid increment?
Answer: • The minimum increase per bid
Question:* A Second Chance Offer is when:
Answer: • a seller contacts the runner-up if the winning bidder has not paid
Question:* How do you become a "Powerseller" on ebay?
Answer: • All of these
Question:* Which of the following is NOT a DSR (Detailed Seller Rating) category?
Answer: • Extra Things
Question:* Who is responsible for a buyer's damaged item once it arrives?
Answer: • The seller
Question:* True or False? You must offer your buyer a warranty.
Answer: • False
Question:* A book's ISBN number is an example of a _________.
Answer: • unique identifier
Question:* True or false? You can sometimes retract a bid.
Answer: • True
Question:* The Insertion Fee _________.
Answer: • is what eBay charges to list an item
Question:* Which of the following can you NOT sell on eBay?
Answer: • Human body parts
Question:* The separate area of the eBay website designed to support the buying and selling of motor vehicles is:
Answer: • ebay Motors
Question:* Where can you find your purchase history?
Answer: • My eBay
Question:* An eBay shopper gets "sniped" when:
Answer: • They are outbid at the very last moment for an auction item
Question:* What does 'NWT' stand for?
Answer: • New With Tags
Question:* True or False? eBay fees are the same for all sellers.
Answer: • False. You can earn many discounts on fees when you reach higher seller status and maintain good standing with eBay.
Question:* The best way to find buyers and sellers with common interests is:
Answer: • to join eBay Groups
Question:* eBay expanded from its original timed auction format to include a "_______" option for instant shopping.
Answer: • Buy It Now
Question:* True or false? Top Sellers receive total value discounts.
Answer: • True
Question:* Which of the following is prohibited or restricted from being sold on eBay?
Answer: • All answers of these
Question:* One can access their favorite sellers by going to:
Answer: • My eBay>Saved Sellers
Question:* Before you can list your first item on eBay you'll need to:
Answer: • All of the answers are correct
Question:* True or false? You can use HTML to design your eBay store homepage.
Answer: • True
Question:* Generally, a seller should not cancel a bid unless:
Answer: • they cannot contact or confirm the identity of the bidder
Question:* A Stock Photo is _____________.
Answer: • not of the actual item
Question:* What is Blackthorne?
Answer: • A program to help high-volume sellers automate the selling process
Question:* To use eBay compatible Excel sheets, one must be a member for at least:
Answer: • 90 days
Question:* True or false? Words like "wow" and "amazing" are generally good terms for a listing.
Answer: • False
Question:* What does a rising sun icon mean?
Answer: • The item was listed within the last 24 hours
Question:* Does eBay offer seller protection to all countries around the world?
Answer: • No, international orders are protected only on packages with Delivery or Signature Confirmation which is not available in all countries.
Question:* Does it cost money to join the PowerSeller program?
Answer: • No
Question:* In the last fifteen minutes of an auction one can use a "1-Click Bid" to:
Answer: • bid one increment higher than the current bid
Question:* True or False? The shopping cart allows buyers to pay for all their items at once
Answer: • True
Question:* True or False? You have the option to ship from home when selling items on eBay.
Answer: • True. You can print your own shipping labels right from eBay with a current Paypal account.
Question:* ______ is eBay's primary payment tool.
Answer: • PayPal
Question:* Skrill is a ________.
Answer: • secure payment method
Question:* The best way to avoid being "sniped", or outbid at the last second, is to:
Answer: • set a maximum bid
Question:* If a seller goes through the unpaid item process and does not receive a response from the buyer:
Answer: • they may qualify to receive a final value fee credit
Question:* Which of the following is an eBay sales tool?
Answer: • Blackthorne
Question:* True or False? You can upload videos to your listings.
Answer: • True
Question:* What does it mean when a seller uses the acronym, "MIP"?
Answer: • Mint in Package
Question:* Does eBay charge fees on shipping?
Answer: • Yes, eBay has done this to discourage outrageous shipping charges and encourage free shipping.
Question:* True or False? eBay sellers are not responsible for shipped items if the buyer does not purchase insurance.
Answer: • False. Sellers are responsible to make sure an item arrives to the buyer in the condition it was purchased in.
Question:* Bidding deadlines are based on __________________.
Answer: • Pacific Time
Question:* How are the ebay seller fees calculated?
Answer: • You pay a fee to list an item on eBay. If the item sells, you also pay a Final Value Fee. The cost of selling an item is the total of these two fees
Question:* Can sellers have duplicate auction-style postings?
Answer: • Yes
Question:* To retract a bid, one must:
Answer: • fill out an eBay Bid Retraction Form
Question:* True or False? eBay owns Paypal.
Answer: • True
Question:* Bidding with the intent to raise a price without the intention of buying an item is known as ______________________.
Answer: • shill bidding
Question:* What are the different types of Ebay stores available?
Answer: • Anchor, Premium, Basic
Question:* Why are ebay sellers only allowed to leave buyers positive Feedback?
Answer: • Buyers can only receive positive Feedback because of their role as a customer. In addition, when buyers received negative Feedback, they reduced their activity in the marketplace, which in-turn harms sellers.
Question:* In order to be considered a PowerSeller, on must maintain a ___% Feedback score.
Answer: • 98
Question:* True or False? You never have to send a request to receive an Insertion Fee credit.
Answer: • True
Question:* True of false? eBay has a uniform return policy.
Answer: • False
Question:* The VeRO program protects _________.
Answer: • intellectual property
Question:* For a Motors Local Classified Ad, the seller can list their vehicle to buyers within:
Answer: • 200 miles at most
Question:* Unt. refers to:
Answer: • untested
Question:* The number of sales divided by clicks is your ________.
Answer: • sell through rate
Question:* How do you upgrade your Ebay store?
Answer: • Click "Change Level" from the Subscriptions page
Question:* Best Match is determined using all of these EXCEPT for:
Answer: • purchase history
Question:* If packaging or accessories are not included, the item is referred to as:
Answer: • Bare
Question:* What is the starting cost for an eBay store per month?
Answer: • $15.95
Question:* How long will Ebay retain your store information after you cancel your subscription?
Answer: • 30 days
Question:* Which of the following is not an option for auction length?
Answer: • 24 hours
Question:* If you want some protection after making an expensive purchase you may use _______.
Answer: • an escrow service
Question:* In order to use the fixed price format, a seller must have a Feedback score of at least:
Answer: • 0
Question:* If your listing has high impressions but low clicks, then it is most likely that ________.
Answer: • your listing is not enticing enough
Question:* Which of the following is NOT a listing time option?
Answer: • 30 days
Question:* A bidder becoming unregistered during an auction is an example of a(n):
Answer: • administrative cancellation
Question:* You are a seller with over 400 transactions and only 1% 1s or 2s on each of the four DSRs. Do you qualify as a Top Seller?
Answer: • No
Question:* Using _________ as an arbiter, eBay allows sellers to donate a portion of their auction proceeds to a charity of the seller's choice.
Answer: • MissionFish
Question:* Suspended users are referred to as:
Answer: • NARU
Question:* True or False? The starting price of an item is always the lowest price a seller is willing to sell their item for.
Answer: • False
Question:* To find search results that include any keyword in a multiple keyword search, one should punctuate like:
Answer: • (hat,chair,fish)
Question:* The Reserve price is kept secret to:
Answer: • initiate bidding by many sellers
Question:* All bids in real estate and automotive categories are ________ bids.
Answer: • non-binding
Question:* Does eBay offer a buyer's insurance program?
Answer: • No
Question:* Auto Answers are determined by _________.
Answer: • the details of your listing
