Question:* Your "Join My List" link should be posted in which of the following places:
Answer: • All of these
Question:* True of False? A user must setup a Survey to track the results of an email blast
Answer: • False
Question:* Unsolicited email includes sending an email to _______________
Answer: • A recipient who asked to be removed from your list
Question:* True of False? Constant Contact's superior email platform can convert most incomplete links in your code to make them active
Answer: • True
Question:* How do you create an online Survey?
Answer: • Use a Survey Template, edit it and add content
Question:* How do you create member newsletters or e-mail coupons?
Answer: • By making use of the HTML e-mail templates
Question:* How do you learn when a contact signs up?
Answer: • Through tracking opt-ins & opt-outs
Question:* How can you make sure your e-mail campaign is perfect before sending it?
Answer: • Preview it first
Question:* What options are there when you are ready to send your e-mails?
Answer: • You can send it now or schedule it for later
Question:* How do you set up a newsletter?
Answer: • Select a template
Question:* How do you create your own template layout from scratch?
Answer: • Just point & click, drag & drop with the Template Editing feature
Question:* When mailing a campaign for the first time, what must you verify first?
Answer: • Your e-mail address
Question:* When Archiving an email campaign ______________
Answer: • All of these
Question:* How can you see who clicked your links & read your e-mails?
Answer: • Make use of the Tracking feature & see all the results
Question:* The CAN-SPAM Act states _______________
Answer: • All of these
Question:* A ___________ is a great way to gauge feedback from your clients regarding your products or services
Answer: • Constant Contact Survey or Poll
Question:* True of False? Website owners can easily install a signup widget on their website with Constant Contact
Answer: • True
Question:* What is the Social Stats feature designed for?
Answer: • It measures your social media success, such as who tweets your e-mails
Question:* Constant Contact is good to upload lists to. It may also be used as a ______________
Answer: • All of these
Question:* What file formats are accepted to upload new contacts?
Answer: • All of these
Question:* In what ways may a user host images for an email in Constant Contact?
Answer: • All of these
Question:* True of False? SaveLocal is a Constant Contact brand for using coupons
Answer: • True
Question:* Why would you add a Facebook like button to a newsletter?
Answer: • Improve customer engagement with your brand
Question:* True or False? Constant Contact offers custom color options.
Answer: • True
Question:* How can you flag areas on your e-mail that could possibly be stopped by ISP's?
Answer: • By using the Anti-Spam Checker
Question:* Which online survey invitations can you track?
Answer: • All surveys & view them by date & number sent, opens, and more
Question:* Which of the following does Constant Contact advise against including in your email subject line?
Answer: • All of these
Question:* Name a way(s) to add contacts to your mailing list?
Answer: • All of these
Question:* As part of Constant Contact's Social Campaigns, a user can ____________
Answer: • All of these
Question:* What web-based communication components does Constant Contact Suport?
Answer: • All of these
Question:* An email that had been in the process of being built in Constant Contact, but that has not been sent is referred to as ______________
Answer: • A draft
Question:* How do you create an E-mail marketing campagin?
Answer: • Choose e-mail templates & incorporate colors, images & logos
Question:* Constant Contact's pre-built themes are ________________
Answer: • All of these
Question:* How can you customize your events?
Answer: • By using the Event Templates available
Question:* What different methods can be used to get feedback?
Answer: • All of these
Question:* In an email, where is the best placement for a company logo?
Answer: • The top of the email
Question:* How can you measure the performance of your campaign?
Answer: • By using the E-mail Marketing Tracking & Reporting
Question:* Explain how you can integrate with other business applications?
Answer: • By using the API's
Question:* What tactic can you use to target your messages?
Answer: • Segment your list by interest or other criteria
Question:* What makes the Constant Contact product so successful?
Answer: • All of these
Question:* True of False? After sending an email, a user may only track stats beginning 24 hours after it's sent
Answer: • False
Question:* What different survey question types can you choose from?
Answer: • All of these
Question:* How do you know who said yes or no to your event invitations?
Answer: • Through use of the Online RSVP feature
Question:* How do you sign up for a Constant Contact account?
Answer: • Click "Sign up", fill in the custom fields & click "Start my trial"
Question:* True of False? Social Campaigns and Social Share are the same product
Answer: • False
Question:* Selecting a theme in Constant Contact restricts _______________
Answer: • None of these
Question:* What will the social media stats tell you?
Answer: • Who likes and tweets about you
Question:* Constant Contact's suite of products include __________
Answer: • Track registrations and RSVP's
Question:* What options are available to you when you create your Survey?
Answer: • All of these
Question:* What markup language is used to create custom email templates?
Answer: • HTML or XHTML
Question:* The Online Event management offer(s) the following:
Answer: • All of these
Question:* Name another way to ensure your e-mails get delivered?
Answer: • Only use permission-based e-mail lists
Question:* Where should a company logo be included?
Answer: • All of these
Question:* How do you select your e-mail list for recipients?
Answer: • All of these
Question:* How you would promote your social media pages?
Answer: • All of these
Question:* In Constant Contact, an email blast is referred to as ____________
Answer: • A campaign
Question:* When preparing a template for use in Constant Contact ______________
Answer: • All of these
Question:* True or False? It is not possible to use The Spam Checker as you edit an email.
Answer: • False
Question:* How can you remove yourself from a Constant Contact email?
Answer: • Click SafeUnsubscribe
Question:* How can you grow your list?
Answer: • By using the Forward-to-a-Friend feature
Question:* True or False? You must provide a verifiable physical address to use Constant Contact
Answer: • True
Question:* How can you ask a quick question?
Answer: • Through use of the Poll feature
Question:* What happens if you delete an image from your library?
Answer: • Emails containing the image will now display a red X instead of the image.
Question:* Bounces are ____________
Answer: • An undelivered email due to an inactive or inaccurate email address in the database
Question:* Where can old emails be hosted and displayed in order to boost SEO juice?
Answer: • On an archive homepage
Question:* The Library in Constant Contact contains __________
Answer: • The user's images AND The matching images to the chosen Constant Contact template
Question:* Why would you monitor your list growth & attrition?
Answer: • To get real-time results from them
Question:* How can you grow an audience & turn your e-mails into instant web pages?
Answer: • By using the E-mail Campaign Archive
Question:* True of False? In it's early stages, Constant Contact used a monkey as their mascot
Answer: • False
Question:* Constant Contact is effective in assisting with CAN-SPAM rules by _______________
Answer: • Immediately removing opted out email addresses
Question:* How can you incease delivery on your e-mails?
Answer: • By using the feedback from previous surveys & using it in later e-mails
Question:* What metric tracking service is used by Constant Contact's email marketing and EventSpot branches?
Answer: • Google Analytics
Question:* Constant Contact is a free program used to send campaigns to as many as 5000 emails
Answer: • False
Question:* What is the name of Constant Contact's event manager?
Answer: • EventSpot
Question:* How can you customize your newsletter templates?
Answer: • Use the Easy Editing Tools
Question:* What is the standard template width for emails optimized for mobile?
Answer: • 600 px
Question:* Using the Anti-Spam Checker will make sure that:
Answer: • Your e-mails get delivered
Question:* Most email providers will truncate, or cut off, subject lines at how may characters?
Answer: • 60
Question:* Refer a friend to Constant Contact and earn ________
Answer: • $30 credit
Question:* How must customers who are sent a Confirmed Opt-in email be confirmed?
Answer: • By responding to the email
Question:* What does Constant Contact require a user to provide on an email signature to send an email?
Answer: • Organization name and address including state and zip code
Question:* In the Manage My Settings tab, a user may ______________
Answer: • Create custom fields
Question:* How many Autoresponders can be set up in the Autoresponder section?
Answer: • 10
Question:* True or False? Autoresponder are a great place to boost the penetration of your email campaign by referencing current trends and events.
Answer: • False
Question:* For more in-depth analysis, what would you have to do?
Answer: • Use the advanced list management tools
Question:* What makes editing your newsletters easy to do?
Answer: • The one-click formatting toolbar
Question:* Which is the newest Constant Contact feature?
Answer: • Improved event email features
Question:* How can you ensure that your e-mails get to people that want them?
Answer: • By managing the bounce & unsubscribe information
Question:* True or False? Custom code emails can be used as an Autoresponder.
Answer: • False
Question:* Under the CAN-SPAM act of 2008, what is the longest one can wait before acting on an unsubscribe request?
Answer: • 10 days
Question:* True of False? Using Constant Contact, a user can only email to recipients who Opt into your email list
Answer: • False
Question:* Logos that are more than ______ pixels tall typically take up all of the space in an email preview pane.
Answer: • 200
Question:* The following are stats recorded from each email sent:
Answer: • Unread
Question:* How can your account be closed?
Answer: • If you do not follow proper list practices
Question:* With what feature can you create & send e-mails using your iPhone or iPod Touch?
Answer: • QuickView
Question:* True of False? Multiple people may use the same username and password to access the same account.
Answer: • True
Question:* By joining My List Tools, what will happen?
Answer: • You can grow your list
Question:* Spam reports are most accurately ___________
Answer: • Generated by recipients who did not want to receive the email
Question:* What tool simplifies your newsletter creation process?
Answer: • Using the E-mail Wizard
Question:* What are the benefits of using the "Advanced" link in Constant Contact?
Answer: • Copying and pasting your own HTML code into Constant Contact
Question:* When editing an email theme in Constant Contact, where is HTML code accessed?
Answer: • Text
Question:* What feature allows for online payments?
Answer: • Event Payment Processing
Question:* Before sending an email, what is first offered as a way to proof your email?
Answer: • A browser window to confirm the send-to list
Question:* Where do you compare the results from e-mail marketing campaigns?
Answer: • With the line and bar graphs provided
Question:* How can one remove the Constant Contact logo from the footer of an email?
Answer: • Email Constant Contact as a paid customer
Question:* Where is the "Social Sharing Links" function located?
Answer: • Header Options
Question:* True of False? A user can easily copy and paste HTML code from Constant Contact templates to create and customize their own templates in a web editor
Answer: • False
Question:* Where can you find instant advice & tips about Constant Contact?
Answer: • At the Support Blog
Question:* True or False? The Social Share bar and Like button are available for event invitations.
Answer: • False
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