Question:* In business, what does CEO most commonly stand for?
Answer: • Chief Executive Officer
Question:* My mom is buried at the _________ across town.
Answer: • cemetery
Question:* In business, what does SLA commonly stand for?
Answer: • Service Level Agreement
Question:* R.S.V.P at the end of an invitation means
Answer: • "please reply"
Question:* “Please check in with me on this project every other day.” It is Wednesday and you checked in with your supervisor this morning. According to this sentence, when is the next day you should check in with her?
Answer: • Friday
Question:* What does KPI refer to in regards to business reporting?
Answer: • Key Performance Indicator
Question:* Terms "Profit" and "Revenue" have the same meaning.
Answer: • False
Question:* I did ___ on the math test, because I can solve those problems ___.
Answer: • well; well
Question:* Which one of these acronyms does NOT represent a real C-level executive position?
Answer: • CLO
Question:* The word "isn't" is an example of a ___________.
Answer: • contraction
Question:* In inventory management, JIT means _______.
Answer: • just in time
Question:* Let's be ____ of unintended consequences from this design change.
Answer: • wary
Question:* Is this sentence correct? The dog chased it's tail.
Answer: • No
Question:* Decades may be expressed as follows:
Answer: • Any of these
Question:* Ham and cheese _____ my favorite sandwich.
Answer: • is
Question:* I know something is wrong with his reasoning; I just can't quite ________ .
Answer: • put my finger on it
Question:* What is a Contraction?
Answer: • A combination of two words.
Question:* A suffix is something that is
Answer: • added after a root word
Question:* True or False? The following sentence is written with sound use of the English language: "Irregardless of the facts, he made the right decision."
Answer: • False
Question:* Which of the following should NOT be capitalized?
Answer: • Seasons
Question:* The new customer promotion is so confusing it has _______ the customer service team.
Answer: • exasperated
Question:* Between ___ and __, who is older?
Answer: • you, me
Question:* Which of these sentences is in the passive voice?
Answer: • He has been taken there.
Question:* ________ are necessary aspects of organizations of any significant size.
Answer: • Committees
Question:* Which sentence is correct?
Answer: • She always goes to the mall anyway.
Question:* What are the three styles of business writing?
Answer: • Informative, persuasive, and analytical.
Question:* COGS commonly refers to what in business?
Answer: • Cost Of Goods Sold
Question:* In ______ the restriction on travel, I will attend the meeting by phone.
Answer: • light of
Question:* What is the meaning of chain of command?
Answer: • The order of Executive, Supervisor and manager
Question:* Which sentence is correct?
Answer: • Cricket, which originated in England, is also popular in Australia, South Africa, and India.
Question:* Your supervisor needs the report no later than 72 hours from 3 pm today. When's the latest you should have it done?
Answer: • By 3pm, 3 days from today
Question:* How do you properly refer to Andrea Watson in a formal business environment?
Answer: • Ms. Watson
Question:* If the Subject of an e-mail reads "ATTN John Smith," it most likely means that
Answer: • The e-mail is addressed to John Smith.
Question:* Which of these is the LEAST formal way to end a business letter?
Answer: • Peace,
Question:* ___ going to be a few days before we finish the project because ___ budget is on hold.
Answer: • It's, its
Question:* "Photo's" is the proper spelling because it is a contraction of the word "photographs."
Answer: • False
Question:* “Please check in with me on this project every morning. However, on Fridays, check in with Alison as I am generally out of the office." It is Thursday and you checked in with your supervisor this morning. Who should you contact tomorrow morning?
Answer: • Alison
Question:* It is _____ an accomplishment if you can stay _____ during the entire presentation.
Answer: • quite; quiet
Question:* Which of the following contains incorrect punctuation:
Answer: • Why are you going over the facts again.
Question:* Fill in the blanks: To my surprise, ____ ____ two people who won the race. ____ both going to receive gold medals. My friend was shocked, too. ____ going to remember this race forever.
Answer: • there, were, they're, we're
Question:* This will have an _____ on the bottom line. It may also _____ our company brand.
Answer: • effect; affect
Question:* In business, what does ETA most commonly stand for?
Answer: • Estimated Time of Arrival
Question:* Which of the following is the correct spelling?
Answer: • separate
Question:* In business, what does TBD commonly stand for?
Answer: • To Be Determined
Question:* When adding a signature to a letter or e-mail, the order (top to bottom) should be...
Answer: • Name; Position; Company; Address
Question:* In IT, what does PM commonly stand for?
Answer: • Project Manager
Question:* Please ____ before you cross the street.
Answer: • look
Question:* The aim of the office manager is to ____ enough room on the building plans so that each employee can have space for a personal computer.
Answer: • allocate
Question:* Fill in the blanks: How much does the inventory rate ____ hiring levels in Operations? First, you must analyze the ____ of each rate individually.
Answer: • affect; effect
Question:* There will be a brief ____ session after the press conference.
Answer: • Q&A
Question:* Which sentence has the correct use of comma punctuation?
Answer: • Although the fax was sent late to the recipient, it was received and accepted.
Question:* "I want you to go to the store, after the movies, and get one onion for dinner on Sunday." According to this sentence, what should be the first thing done?
Answer: • Go to the movies.
Question:* Which of these is common slang for an employee getting fired?
Answer: • sacked
Question:* If your supervisor tells you, "Send me the meeting minutes," what does your supervisor expect?
Answer: • A record of the meeting
Question:* What kind of contract prevents a person from working for other employers?
Answer: • exclusive
Question:* Which of the following is correct: The system has capabilities such as communicating with other computers, ______ records, and _________ mathematical functions.
Answer: • processing, performing
Question:* What salutation should you use for a woman you do not know in a business letter?
Answer: • Ms.
Question:* If we don't deliver on time, we may ______ the account.
Answer: • lose
Question:* What is a memo?
Answer: • A written form of communication
Question:* The student ____ attended the meeting was excused from the class.
Answer: • who
Question:* Someone's subordinate is
Answer: • one of the people they are managing
Question:* How will this announcement ______ your decision?
Answer: • affect
Question:* The word "regarding" in "We need to have a talk regarding John's performance in a team." means:
Answer: • about
Question:* Extraneous excersize can be detrimental to your health. Which word is misspelled?
Answer: • excersize
Question:* The manager asked me to _________ the client's complaint.
Answer: • follow up on
Question:* Identify the error in this sentence: "Me and Todd went to the grocery store and bought gravy, peas, and bananas."
Answer: • "Me and Todd" should be "Todd and I"
Question:* Which word is spelled correctly?
Answer: • Depreciation
Question:* What is the most common definition for the acronym POS?
Answer: • Point of Sale
Question:* “This afternoon, let’s schedule a meeting for next week to talk over the development timeline and goals. We’ll save the data project for later this month.” According to this sentence, when will this meeting be held?
Answer: • Next week
Question:* What does PTO time stand for?
Answer: • Paid Time Off
Question:* Which sentence has the proper capitalization and punctuation?
Answer: • Please ask Mr. Jones for the name of his wife.
Question:* What are the _______ skills for this job?
Answer: • necessary
Question:* In business, what is the most common definition for the acronym CIO?
Answer: • Chief Information Officer
Question:* To show others' possession, you would use:
Answer: • their
Question:* We are not sure how the new treatment will ______ the patient.
Answer: • affect
Question:* ____ Jay ___ Jim knew the answer to the question.
Answer: • Neither/nor
Question:* Which sentence represents the correct use of a semicolon?
Answer: • Bob went to the park; he found it deserted.
Question:* We used a ____sandpaper, of _____.
Answer: • coarse/course
Question:* “The best way to contact your supervisor during business hours (EST) is by email, but after business hours (EST) is on his mobile phone. Please don’t use his home phone for work calls unless it’s an emergency.” According to this sentence, how should you reach your supervisor at 10 a.m. (EST) on Tuesday?
Answer: • Email
Question:* Releasing your tax information to a third party is called..
Answer: • disclosure
Question:* What does "subordinate" mean?
Answer: • A person who answers to a superior.
Question:* In a business letter, if you want to include any attachments to the letter, how would you reference it?
Answer: • Enclosure
Question:* “Let’s try and wrap up this project by EOD on Thursday” As used in this sentence, what does ‘EOD’ mean?
Answer: • End of day
Question:* What is the correct way to spell the following word
Answer: • receive
Question:* “The best way to contact your supervisor during business hours (EST) is by email, but after business hours (EST) is on his mobile phone. Please don’t use his home phone for work calls unless it’s an emergency.” According to this sentence, how should you reach your supervisor at 9 p.m. (EST) on Tuesday?
Answer: • Mobile Phone
Question:* “Follow up with Susan via phone if she doesn’t return your email by 2 pm tomorrow.” As used in this sentence, what does ‘follow up’ mean?
Answer: • Contact Susan regarding the project
Question:* What is the suggested way to begin a business letter in which you do not know who the recipient will be?
Answer: • To Whom It May Concern:
Question:* Because Company A had _____ money to spend on R&D, it had _____ researchers than Company B.
Answer: • less, fewer
Question:* In business, Q3 means:
Answer: • third quarter
Question:* My family ____ happy when I ____ well on my report card.
Answer: • is, do
Question:* Which of these is a noun?
Answer: • thing
Question:* The money _____ transferred yesterday.
Answer: • was
Question:* After an organization has _______ ________, it has to make sure that it achieves them.
Answer: • set objectives
Question:* When sending an email with documents, what word do you use to describe the documents?
Answer: • Attachment
Question:* The manager's harsh criticism certainly ______ John's work in a negative way.
Answer: • affected
Question:* Which of the following is correct?
Answer: • If I were to take a guess,
Question:* Which of the following sentences is never correct?
Answer: • Everyone is responsible for them own actions.
Question:* “You will be working on proofreading, data entry and fact checking. Data entry is the lowest priority.” According to this sentence, which of your tasks should you work on last?
Answer: • Data Entry
Question:* In accounting, LIFO means ___________.
Answer: • last in, first out
Question:* The entity that a company gets its supplies from is called a(n)
Answer: • Vendor
Question:* ____ and ____ will go to the mall tomorrow. Which is the proper phrasing?
Answer: • You, I
Question:* I would like to ______ the policy as part of our standard operating procedures.
Answer: • adopt
Question:* Which question asks for advice?
Answer: • What should I do with my plastic bottles?
Question:* An idiomatic expression "let's take five" means:
Answer: • let's take a short 5-minute break
Question:* In which of these sentences should "who" be replaced with "whom"?
Answer: • They loved the actor with who we spoke last night.
Question:* Let's go to the park because the sun's _____ today.
Answer: • shining
Question:* Which of the following sentences is correct?
Answer: • Although we invited him to the party, Gerald decided to spend another late night in the computer room.
Question:* Jim said, "_____ not fair that Sally hasn't received a raise. She's a hard worker!"
Answer: • It's
Question:* Which of the following has the correct capitalization and punctuation?
Answer: • She said, "Please review these files."
Question:* Which word indicates possession?
Answer: • Their
Question:* A prefix can change the literal meaning of a word.
Answer: • True
Question:* How would you change the root-word "linear" to make a word that has the opposite meaning (not linear)?
Answer: • nonlinear
Question:* What is the correct noun form of the verb "appear"?
Answer: • appearance
Question:* Which sentence is incorrect?
Answer: • I sometimes late to your mother's home.
Question:* In business, what does CTO most commonly stand for?
Answer: • Chief Technology Officer
Question:* Hospitality management means
Answer: • Hotel management
Question:* Which phrase is correct?
Answer: • He has been working at that company for fifteen years
Question:* The colors of the flag ____ red, white and blue.
Answer: • are
Question:* Fill in the blank: My company performs well in ____ financial reports.
Answer: • its
Question:* In business, what does ASAP most commonly stand for?
Answer: • As Soon As Possible
Question:* I would like to bring a gift for ____ going-away party.
Answer: • Tom's
Question:* What is the correct way to end a declarative sentence?
Answer: • .
Question:* In business, what does FYI most commonly stand for?
Answer: • For Your Information
Question:* Fill in the blanks: _____ the two best people _____. Nobody could take _____ place.
Answer: • they're, there, their
Question:* Fill in the blanks: The ____ was delivered by a ____ in his fifties.
Answer: • mail; male
Question:* Choose the correct version of the following sentence.
Answer: • With binoculars, the hikers could see the eagles swooping and diving.
Question:* Mitch is Hannah's uncle. Hannah is Mitch's _______
Answer: • niece
Question:* Linda will go first, ____ Thomas and _____ Bill.
Answer: • then, later
Question:* In business, what does PO commonly stand for?
Answer: • Purchase Order
Question:* Which sentence is most properly worded?
Answer: • I will have that document ready for you by 5pm.
Question:* What does A/R in accounting stand for?
Answer: • Accounts Receivable
Question:* The prefix "pre" means
Answer: • before
Question:* In his latest update, John Smith ______ that the server upgrade could take seven days longer than expected.
Answer: • said
Question:* At the conference, attendees will share _____ knowledge during the meetings _____.
Answer: • their, there
Question:* I am new in this office. I don't know _____ yet.
Answer: • anyone
Question:* When are the _____ of you going _____ meet for dinner? Can Sally go ______?
Answer: • two, to, too
Question:* Which sentence is correct?
Answer: • The insurance policies are lacking information to adhere to the company's rules.
Question:* As a receptionist/ director of first impressions of ABC Company, how do you answer a client who wants to reach a professional who is currently unavailable?
Answer: • Sorry, for the inconvenience, but Mr. X is currently unavailable. Would you like to leave a message?
Question:* You should never send an e-mail with an empty ______ .
Answer: • subject line
Question:* _____ behavior contributed to his _____ in the election _______.
Answer: • Exemplary, success, campaign
Question:* Which phrase is not appropriate for closing a business letter?
Answer: • Later
Question:* Which of the following is correct?
Answer: • Tony, Mark, and Jane are all attending the meeting
Question:* Which of the following completes a common phrase? "The economy is doing really well. Business _______."
Answer: • is booming
Question:* I ________ you that this error will never happen again; my manager will _______ it by signing all requisitions.
Answer: • assure, ensure
Question:* Fill in the blanks: "If ____ someone who's worked with our company before, ____ rate of pay will be higher than everyone else."
Answer: • you're, your
Question:* Which of the following is correct?
Answer: • Kirsten and Arika are going to the store.
Question:* Choose the sentence with the correct capitalization.
Answer: • Please ask Jim to come to my office on Tuesday morning.
Question:* COB stands for?
Answer: • Close of Business
Question:* What is the correct abbreviation for "Avenue?"
Answer: • Ave.
Question:* The girl did better ____ all of her peers.
Answer: • than
Question:* Which closing phrase is inappropriate for a business letter?
Answer: • Forever Yours,
Question:* The company has not made a profit yet and has outstanding debts. It is:
Answer: • In the red.
Question:* It is a decision ____ cannot be taken lightly.
Answer: • which
Question:* Which question asks for advice?
Answer: • What should I do with my plastic bottles?
Question:* In business, what does CFO most commonly stand for?
Answer: • Chief Financial Officer
Question:* Fill in the blanks: Matt is the man with ____ I went golfing last week. He is usually better than me, but I am the man ____ won.
Answer: • whom, who
Question:* How do you correctly spell the following word?
Answer: • believe
Question:* We have ____ of time to work on the Ramirez account, but the Foreman Paper is ____ next week.
Answer: • a lot, due
Question:* As a receptionist or director of first impressions of ABC Company, what is the best way to greet a client?
Answer: • Good morning, ABC Company. How may I help you?
Question:* All major airlines allow you to ______ 24 hours before your flight.
Answer: • check in
Question:* Which signature is most formal?
Answer: • Sincerely,
Question:* Joe ____ in his report later today.
Answer: • will send
Question:* Which phrase is correct?
Answer: • When were you born?
Question:* Which of these is common shorthand for representing ratios?
Answer: • 5:1
Question:* Which sentence best communicates a question about other members of the project team?
Answer: • Who else will be working on this project with me?
Question:* Which statement correctly contracts "it is?"
Answer: • It's a beautiful day outside.
Question:* You should _______ spell things correctly on your CV.
Answer: • definitely
Question:* The _______ between eight and six is two.
Answer: • difference
Question:* Paul couldn't decide ________ or not he should leave work for lunch.
Answer: • whether
Question:* "Look over ______, it's Jim from consulting."
Answer: • there
Question:* She now has a more positive ______ toward her work and should do well.
Answer: • attitude
Question:* 'Employment History' means...
Answer: • A detailed description of previously held positions.
Question:* What does A/P stand for in an accounting system?
Answer: • Accounts Payable
Question:* In business, what does COO commonly stand for?
Answer: • Chief Operating Officer
Question:* Someone making a comment is doing what?
Answer: • giving an opinion
Question:* You are sending a letter to James Channing of the ABC Company. What is the proper way to address the letter?
Answer: • Dear Mr. Channing,
Question:* Which sentence best communicates a question about the project’s deadline?
Answer: • When is the deadline for this project?
Question:* A table with the days, weeks, and months in a year
Answer: • calendar
Question:* I was pleased to receive your response to my proposal, but there are one or two points that need _______.
Answer: • clarification
Question:* What is the meaning of DOB, as in: What is your DOB?
Answer: • Date of birth
Question:* Model C13 is ________ than Model F22.
Answer: • cheaper
Question:* Your performance in this interview will decide ________ you are hired or not.
Answer: • whether
Question:* Karen liked working at Acme Company ____.
Answer: • a lot
Question:* The immigrant was busy _____ English so she ____ communicate better with the locals.
Answer: • studying, could
Question:* “Let’s try and wrap up this project by EOD on Thursday” As used in this sentence, what does ‘wrap up’ mean?
Answer: • Finish the project
Question:* What does the acronym FAQ typically stand for?
Answer: • Frequently Asked Questions
Question:* What is the most common meaning of the acronym FYI?
Answer: • For Your Information
Question:* Which is correct?
Answer: • receive
Question:* What does the “ooo” abbreviation mean in business e-mail conversation?
Answer: • Out of office
Question:* Marie, my new assistant, should ___ forwarded the files to you.
Answer: • have
Question:* Susan said that the letter was longer ____ the previous one, and ____ she left.
Answer: • than, then
Question:* You must _____ his proposal, _____ for that specific section.
Answer: • accept, except
Question:* "______ will attend the meeting."
Answer: • John and I
Question:* Which sentence is correctly worded?
Answer: • We aren't going to be in today.
Question:* That company is _____ a new type of software.
Answer: • developing
Question:* In the business world, R&D stands for...
Answer: • Research & Development
Question:* Which is the correct spelling?
Answer: • Recommend
Question:* If you have to write a letter for an employee or student that they will show to someone else, such as a potential employer or university, but you don't know the name of the final recipient, you should address the letter beginning with:
Answer: • To whom it may concern:
Question:* Everyone _____ James will be invited to attend tomorrow's briefing.
Answer: • except
Question:* Please remove _____ lunch from the company's refrigerator so we can clean it.
Answer: • your
Question:* What is the full name for the 'IT' Department in most businesses?
Answer: • Information Technology
Question:* "This is Ken, how can I help you?" is used when:
Answer: • answering the telephone
Question:* He ____ pizza yesterday.
Answer: • ate
Question:* The chef is not in the kitchen. He is in the dining area _____ the guests.
Answer: • entertaining
Question:* Fill in the blanks: If I am better ____ you, ____ you need to train harder.
Answer: • than, then
Question:* What does CFO stand for?
Answer: • Chief Financial Officer
Question:* What does AKA / A.K.A / a.k.a / aka most commonly stand for?
Answer: • Also Known As
Question:* This is ____ much work ____ finish in one day.
Answer: • too; to
Question:* Mary was __ upset when she received the notes from her annual employment review.
Answer: • very
Question:* Have you begun to ____ that report yet?
Answer: • edit
Question:* Which of the following is most acceptable in a business text message?
Answer: • FYI, I'll have it done by EOB
Question:* I saw him __ work.
Answer: • at
Question:* In Business, what does MBA stand for?
Answer: • Master of Business Administration
Question:* If he is smarter ____ the other applicants, ____ please hire him.
Answer: • than; then
Question:* You got an invitation to meet your CHRO. The person you will see is:
Answer: • Chief Human Resources Officer
Question:* Which word best completes this sentence: “I will be able to ________ the project in 3 days.â€
Answer: • begin
Question:* Which of the following is correct?
Answer: • Mr. Howard Johnson
Question:* I work every day _______ Sundays.
Answer: • except
Question:* Don't be afraid __ ask ___ many questions.
Answer: • to, too
Question:* Which word best completes the sentence: "I have ________ my project to you via email."
Answer: • Submitted
Question:* What are the differences ________ the English spoken in the UK and the English spoken in the US?
Answer: • between
Question:* May I have ____ report if _____ finished with it?
Answer: • your, you're
Question:* Can you meet me at the _____ and we will go over the blueprints for the new building?
Answer: • site
Question:* If your boss tells you: " I need the documents ASAP" is he expecting the documents:
Answer: • as soon as possible
Question:* Which of the following is wrong?
Answer: • He are
Question:* Which phrase refers to a future meeting?
Answer: • I look forward to seeing you in March.
Question:* Fill in the blank: I'm going to call ____ secretary to set up an appointment.
Answer: • your
Question:* Do you ______ what time it is?
Answer: • know
Question:* What does COO stand for?
Answer: • Chief Operating Officer
Question:* We are going to ____ the clients for lunch.
Answer: • meet
Question:* She ___ busy now.
Answer: • is
Question:* Which word best completes the sentence: “I will be able to ________ the project in 3 days.”
Answer: • Complete
Question:* All of the girls went to the game _______ Susan. She could not ________ the invitation.
Answer: • except/accept
Question:* I said ___ after being with them for ten minutes.
Answer: • goodbye
Question:* I have ___ all that you have asked of me.
Answer: • done
Question:* What does CEO stand for?
Answer: • Chief Executive Officer
Question:* What is the correct spelling?
Answer: • Beautiful
Question:* To ___ it may concern:
Answer: • whom
Question:* I ____ seen that report yet.
Answer: • haven't
Question:* What is the _______ like tomorrow? I heard it might rain.
Answer: • weather
Question:* What does the abbreviation CC mean when writing an email?
Answer: • Carbon Copy
Question:* "Follow up with Susan via phone if she doesn’t return your email by 2 pm tomorrow.” According to this sentence, how should you contact Susan to follow up?
Answer: • Call her on the phone
Question:* You need to finish the document latest tomorrow EOB. This means:
Answer: • Tomorrow by the end of business
Question:* If you have any questions, please contact Mr. Brown or _____.
Answer: • me
Question:* Regarding sales, what is the most common meaning of GP in business?
Answer: • Gross Profit
Question:* Following the closing your letter (i.e. Regards), but before signing your name, you should use ...
Answer: • a comma
Question:* Which of the following is correct?
Answer: • The data will be too extensive if we add two variables.
Question:* What is the common meaning for FIFO in business?
Answer: • First In First Out
Question:* ____ Lauren's responsibility to handle customer service issues.
Answer: • It's
Question:* Which word best completes this sentence: “I have ________ one and a half weeks for this project."
Answer: • Allotted
Question:* “This afternoon, let’s schedule a meeting for next week to talk over the development timeline and goals. We’ll save the data project for later this month” According to this sentence, which project will you work on first?
Answer: • Development Timeline and Goals
Question:* Business writing should be:
Answer: • Concise and to the point.
Question:* "Jim told me that Sally wants to take a day off next week. Can you please contact him and find out which day?" Who does 'him' refer to?
Answer: • Jim
Question:* I am beside the box. Which word is a preposition?
Answer: • beside
Question:* If your clothes are wet, then put them in a clothes ____. That will make them ____.
Answer: • dryer; drier
Question:* When writing a formal business letter, the writer should ______ include the address of the recipient at the _____ of the letter.
Answer: • always/top
Question:* Which of these is the correct spelling?
Answer: • Referral
Question:* Which method of contacting an unfamiliar superior is inappropriate?
Answer: • Stopping by his or her office during lunch.
Question:* The current time is 6:15; which of the following is not correct?
Answer: • Six fifteen o'clock
Question:* What does ESL stand for?
Answer: • English as a Second Language
Question:* What is the most common definition of ROI?
Answer: • Return On Investment
Question:* Which sentence is most grammatically accurate?
Answer: • To conclude, the committee found that there was no error by the Controller on the application of GAAP.
Question:* A person's credit _________________ is a formal evaluation of his/her loan-repayment history or potential.
Answer: • rating/score
Question:* The amount of small bills used by a sales person to give change is commonly called:
Answer: • petty cash
Question:* What is the most suggested way to begin a business letter addressed to Jennifer Johnson?
Answer: • Dear Ms. Johnson:
Question:* We need to get ___________ this problem.
Answer: • to the bottom of
Question:* Complete the question: They worked for Kaufman's,
Answer: • didn't they?
Question:* A chain is no stronger _____ _____ weakest link.
Answer: • than its
Question:* "This is Ken" is used when:
Answer: • Answering the telephone
Question:* ______ is a list of meeting activities in the order in which they are to be taken up, by beginning with the call to order and ending with adjournment.
Answer: • An agenda
Question:* Which letter ending best goes with the opening 'Dear Personnel Director,'?
Answer: • Best regards,
Question:* What is a grammatically INCORRECT way to address Bill Brown?
Answer: • Mr. Bill
Question:* Best synonym for INTEGRITY as a personal characteristic would be:
Answer: • honesty
Question:* Which statement is correct?
Answer: • The Board of Directors decided to offer a buyout to some of the employees.
Question:* At some point your boss may ask you to take ______ at a meeting. This task isn't reserved for secretaries only. Any person who attends a meeting may be asked to do this.
Answer: • minutes
Question:* Would you ____ use my cell phone or the one in my office?
Answer: • rather
Question:* Which of the following contains incorrect apostrophes?
Answer: • The hat is missing it's feather.
Question:* Which part of the letter contains the greeting?
Answer: • Salutation
Question:* Which of these is an adverb?
Answer: • quickly
Question:* What is netiquette?
Answer: • social conventions for using the Internet
Question:* “We have a wrap-up meeting at noon on January 24th, but I’d like the project to be completely finished 48 hours in advance.” According to this sentence, when is the deadline for completing the project?
Answer: • January 22 at noon
Question:* It makes sense to save your _____ change. You really have nothing to _____.
Answer: • loose/lose
Question:* "Our computers are outdated! We simply don't have the _____ to meet the next development deadline."
Answer: • equipment
Question:* Which does not belong in this list?
Answer: • column
Question:* Please let me know what time _________ to have the meeting.
Answer: • you would like
Question:* Which sentence is correct?
Answer: • He has worked at that company for fifteen years.
Question:* John will need to ____ Diane that he will complete the project before she will assign him the task.
Answer: • assure
Question:* What does "COB" mean in the following sentence: I need your status report by COB.
Answer: • Close Of Business
Question:* Which of the following correctly uses commas?
Answer: • I am, as you have probably noticed, very nervous about this
Question:* Fill the blank with the best fitting option: "What are the _____ of our victory in this election?"
Answer: • odds
Question:* When writing an email, what does BCC mean?
Answer: • Blind Carbon Copy
Question:* Which of the following words is misspelled?
Answer: • Receivible
Question:* For all __________, this meeting is over.
Answer: • intents and purposes
Question:* Pick the grammatically incorrect sentence:
Answer: • I don't know nothing about it!
Question:* Which spelling is correct:
Answer: • itinerary
Question:* Fill in the blank. Hey, Boss! I need to extend the deadline. ____ I move this deadline back a week?
Answer: • May
Question:* In a business environment, the acronym S&P stands for:
Answer: • Standards & Practices
Question:* Dental, vision, and 401-k are common examples of ____ .
Answer: • benefits
Question:* What is a menial job?
Answer: • job with a low social value
Question:* "First go speak with Jim in his office. Then proceed to Sally's office after stopping to talk with John." Who is the second person you are talking to?
Answer: • John
Question:* After early losses, the NASDAQ _____________ to finish 20 points up.
Answer: • rallied
Question:* In professional academic circles, an extended career break to travel or work on personal goals, often offered in contracts as a paid benefit, is called:
Answer: • a sabbatical
Question:* ____________ is a decision such that no other available option would lead to a better outcome.
Answer: • optimal decision
Question:* Which phrase is correct?
Answer: • He's worked at that company for fifteen years.
Question:* In business, what does EOD most commonly stand for?
Answer: • End Of Day
Question:* 5.34 should be read as:
Answer: • five point three four
Question:* Prefixes can be used to indicate quantity.
Answer: • True
Question:* The prefix "non" means
Answer: • reverse of
Question:* Choose the correct sentence.
Answer: • Whom did you suggest for the job?
Question:* When providing examples for additional clarification, should you use e.g. or i.e.?
Answer: • e.g.
Question:* What is wrong with the following sentence? "I do understand your feelings about this, I don't see how it affects me."
Answer: • Run-on
Question:* I ______ about the results of his research.
Answer: • In American English both words can be used interchangeably with "inquired" being most common
Question:* When quoting someone's statement within a sentence, where should any punctuation after the quote, such as a comma or a period, be placed?
Answer: • Inside the quotation marks
Question:* To form an adverb, add
Answer: • the suffix "ly" to an adjective
Question:* Give an example of a pronoun?
Answer: • All are examples.
