Question:* True or false? Harassment can occur in all work environments between opposite and same sex employees.
Answer: • True
Question:* True or false? Health benefit deductions are an after tax deduction.
Answer: • False
Question:* Which is a soft skills topic for Leadership Training?
Answer: • Time Management
Question:* Who may not be eligible for benefits?
Answer: • Contractors
Question:* An HR audit is designed to help management
Answer: • All of these.
Question:* What is a good way to increase organizational performance?
Answer: • Acting on employee surveys
Question:* True or false? A Matrix Organization is characterized as one that is diverse and interconnected.
Answer: • True
Question:* When creating a new position which is best?
Answer: • Conducting an assessment of the department's needs
Question:* True or False: Organizational Development (OD) is a process used to enhance the effectiveness of an organization and the well-being of its members through planned interventions.
Answer: • True
Question:* A good safety program should include:
Answer: • All of these.
Question:* Standard Operating Procedures are useful for
Answer: • Both new and existing employees
Question:* To help reduce the risk of discrimination, it is best practice to:
Answer: • Have fair and enforceable policies and procedures
Question:* When evaluating compensation, it is best to look at
Answer: • External and Internal Equity
Question:* True or false? Role playing is a training technique used to develop skills.
Answer: • True
Question:* True or false? A good HR Manager may not always know the right answer, but will know how to find it.
Answer: • True
Question:* An interviewer believes that older workers are more difficult to train and make more mistakes than younger workers. This form of performance appraisal error is
Answer: • Bias.
Question:* With frequent regulation changes, it is best to:
Answer: • Evaluate policies regularly
Question:* True or false? A flat organization is an organization with many levels.
Answer: • False
Question:* When recruiting for an openned position, which is best practice?
Answer: • Contact most qualified candidates to schedule 1st interviews
Question:* True or false? Non-Exempt employees must be paid for hours worked overtime.
Answer: • True
Question:* What is the best way to increase Performance Appraisal process satisfaction?
Answer: • Allow the employee and supervisor to set goals
Question:* Which is a good observation when developing an Employee Recognition Program?
Answer: • Employees may have different motivators
Question:* True or false? The length of time employee records must be kept varies, according to federal and state laws.
Answer: • True
Question:* Which is not considered a payroll tax?
Answer: • Garnishments
Question:* An Employee Handbook:
Answer: • Should be signed by all employees
Question:* In the United States with regards to HIPPA and ADA, it is best practice to
Answer: • Keep employee medical records separate from personnel records
Question:* Which is considered a bad question during the interview process?
Answer: • How old are you?
Question:* What action can help reduce company risk when dealing with unemployment claims?
Answer: • Document the events leading to termination
Question:* True or false? A Company is responsible for payroll taxes for Contractors.
Answer: • False
Question:* The best way to prevent unionization is to:
Answer: • Prevent unhappy employees by treating them well
Question:* Which is not a purpose of a written job description?
Answer: • List several department roles
Question:* Investigation interviews should result in:
Answer: • Written statements that are signed by those interviewed
Question:* Skills inventory is used to
Answer: • Determine experience and abilities of workforce
Question:* When an employee comes to HR to discuss a concern with a Supervisor which is best practice?
Answer: • Assure conversation will be kept confidential
Question:* A window manufacturer guarantees its installers a base wage plus an extra $25 for each job completed to specifications. The employer is using a:
Answer: • Productivity-based system
Question:* Which of the following is one of the elements of a SMART goal?
Answer: • Action-oriented.
Question:* One important role of the HR Manager is to:
Answer: • Assess risks as it relates to employees
Question:* Which is the best way to leave off during an interview?
Answer: • Explain next steps
Question:* When determining Employee vs. Contractor you must look at:
Answer: • Degree of control over work
Question:* Which may not be in a company's Annual Performance Appraisal processes?
Answer: • Managers can change review after meeting with employee
Question:* What is the difference between training activities and developmental activities?
Answer: • Training activities prepare employees for their present jobs; developmental activities prepare employees for future jobs.
Question:* FMLA does not grant leaves for:
Answer: • Siblings
Question:* Which fits a remote Independent Contractor Best?
Answer: • Must use own equipment
Question:* Internal recruiting method that allows current employees the chance to respond to announcements of positions;
Answer: • Job posting
Question:* How long should files of terminated employees be held?
Answer: • At least 3 years
Question:* Who has the MOST responsibility for providing and carrying out solutions to performance related issues and behaviors?
Answer: • Immediate supervisor
Question:* Which is critical when judging the objectivity of Performance Appraisals?
Answer: • Awareness of rating biases
Question:* When working with Unions, how long should HR prepare for contract negotiations prior to end of a collective bargaining agreement?
Answer: • Up to several months in advance
Question:* Which of the following is true under the Equal Pay Act?
Answer: • Employees doing equal work should receive the same pay.
Question:* Which of the following activities is typical of a transactional leader?
Answer: • Intervenes when standards are not met.
Question:* Form W2 and 1099 Forms must be mailed on or before which date?
Answer: • January 31st
Question:* Which of the following is an example of disparate treatment?
Answer: • Members of a protected group are subject to stricter attendance rules.
Question:* A general Company Orientation may not include
Answer: • Department Processes
Question:* Forced Ranking Performance Appraisals ranks against
Answer: • Others in department
Question:* When providing employment verification over the phone, many employers will provide
Answer: • Dates of employment and title
Question:* Which of the following pieces of legislation is NOT directly related to benefits?
Answer: • Fair Labor Standards Act (FLSA)
Question:* Which learning curve is common when an employee is learning a difficult task that also requires specific insight?
Answer: • S-shaped curve
Question:* Pay compression can be created by several means, including:
Answer: • Emphasizing external competitiveness over internal equity.
Question:* Which contributes to FICA?
Answer: • Social Security and Medicare Tax
Question:* A job design strategy that increases the variety of responsibilities but requires the same skill level is referred to as
Answer: • Job enlargement.
Question:* Which of the following is a productivity type of statistical HR measurement.
Answer: • Revenue per employee.
Question:* Which of the following is NOT a compensable factor?
Answer: • Seniority.
Question:* The Occupational Safety and Health Act of 1970 grants employees the right to do all of the following except:
Answer: • View detailed reports of all workplace accidents.
Question:* Under the Fair Labor Standards Act (FLSA), the minimum age for employment in non-agricultural employment is:
Answer: • 14
Question:* A standard employment practice that seems to be fair, yet results in discrimination against a protected class is a description of:
Answer: • Disparate impact.
Question:* The Health Insurance Portability and Accountability Act
Answer: • Limited preexisting condition restrictions.
Question:* Which of the following are customarily excluded from a bargaining unit?
Answer: • Supervisory employees
Question:* Workers' compensation is regulated by the
Answer: • States.
Question:* True or false: All investigation interviews should be recorded.
Answer: • False
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